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Support Service

We at CtrlA Tech Solutions believe that customer satisfaction is the key to success and mode for long term partnership with clients. We provide our clients with the most continuous and responsive support services for their ERP solution. CtrlA Tech Solutions follows the fixed as well as flexible Annual Maintenance Contract for comprehensive service. We take utmost dignity in not only providing essential solutions but keeping a constant check on the delivered solutions so that clients do not face any major issues.

Post Go Live, we provide world-class on-demand support for clients through mail, phone or ticket based on the support plan they opt for. Our skilled team of support executives will assist you with upgrades and implementation issues and other issue resolution. We will constantly keep on finding new ways in which our solution can continue to add value to your business, thereby enhancing the performance of your ERP system.

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Not satisfied with your existing ERP Support Partner?

Get in touch with us and we can discuss our support service structure, services and expertise, and if you wish to change the service provider, SAP has a standard process to transfer a client from one partner to another partner.

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