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Improving Customer Relationship by Enhancing Services

SAP FOR PROFESSIONAL SERVICES

The professional service industry includes profession or organizations that offer knowledge-based and customized services to clients. This industry has leadership and management challenges as it sells expertise and experience that is intangible and uses a leveraging system to maximize business profitability. Such a business needs to be able to check promptly the costs and resources of each client project, and SAP Solution for Professional Services Industry has a number of features and advantages that help professional service companies to cater to the needs of the customers efficiently thereby building strong relationships with them. SAP has a system that provides a single and real-time view of operations that makes the management and support process automatic.


Following business functions of Professional Services are covered in SAP Solution:

  • Customer Relationship Management
  • Campaign Management
  • Sales Opportunity Management
  • Complaints and Service Management
  • Asset Management
  • Opportunity to Cash
  • Financing and Accounting
  • Business Partner Management
  • Human Resource Management
 

How SAP Can Help In your Professional Services Business:

  • The system focuses on the most profitable list and improves margins as the solution allows calculating and creating project budgets and compares them with real costs.

  •  Strengthen customer relationships by planning the resources with helpful tools that support you respond to customer needs faster.

  • The system makes a difference in obtaining beneficial clients with versatile and energetic deals opportunity administration solutions

  • SAP System for Proficient Administrations Industry empowers compelling extend administration by catering for the complete workflow of little and midsize proficient benefit companies

  • Better billing accuracy and cash flow and productive financial management.

  • Proper E-mail Campaign management for marketing and approaching customers

  • Complaints and after-sales services can be managed and perfectly tracked with help of the service module

  • All the modules are integrated in such a way that the project details and information related to the business partner are available to all.

  • One can access information regarding working hours and expenses through smartphones or the internet from any place.

  • Better decision-making with help real-time reports and advanced dashboard

Benefits of SAP for Professional Services Industry:

  • Easy effort cost management, invoicing, and project cost tracking

  • Management of requirements and resources easily done by integrated systems.

  • Constant after-sales response.

  • Service contracts Warranty period can be easily managed.

  • Analysis of the main performance indicators (KPIs) and whole business performance.

  • Better Control on Client engagement cycle.

  • Constant tracking system for customer transaction trails and other customer data.

  • Convey quality administrations with preeminent benefit conveyance capabilities.

Why CtrlA Tech Solution ?

CtrlA Tech Solution offers clients with all necessary solutions in taming the fundamental challenges of the Professional Services Industry such as creating USP for services, lack of marketing resources and increased competition

How CtrlA Tech Solution can Boost Business Growth ?

CtrlaA Tech Solution specializes in providing end-to-end SAP Business One and SAP HANA services to enhance business efficiency and improve ROI, resulting in increased business growth. Get in touch with us to know more
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